Chris
Nickel.

Architectural leadership and technical direction for a multi-application healthcare SaaS platform.

• —Set the cloud-native architecture vision and technical governance framework, reducing integration defects across vendor-developed components.
• —Led infrastructure modernization toward standardized GitOps + IaC, improving deployment reliability and reducing release-related incidents.
• —Introduced AI-assisted development practices for the engineering org while preserving audit, review, and SDLC controls required by healthcare clients.
• —Mentor engineering managers and architects; partner with product and business stakeholders to align roadmap with company objectives.

Architected core platform capabilities for a growing multi-tenant healthcare SaaS.

• —Operated Azure Kubernetes Service clusters and supporting services; tuned for cost efficiency while improving reliability.
• —Designed CQRS-based API architecture enabling secure integration with multiple external client systems.
• —Built a Hangfire-based job scheduler supporting configurable, high-volume data feeds.
• —Implemented GitOps deployments via ArgoCD, reducing deployment errors and enabling rapid rollback.
• —Led design reviews and mentored junior engineers, improving team velocity and code quality.

Led cross-functional teams delivering domain account management systems and API infrastructure.

• —Reframed a maintenance team into a feature delivery unit; lifted velocity and team satisfaction.
• —Architected modernization of legacy .NET 4.x services into containerized worker services, reducing infrastructure spend.
• —Delivered a domain management account system used across the customer base.
• —Streamlined API integration process, minimizing customer impact during major platform updates.

Drove technical improvements across build systems and internal tools.

• —Migrated a large SVN estate to Bitbucket, dramatically improving developer workflow.
• —Built a multi-tenant NuGet repository extending an open-source implementation for org-wide package management.
• —Developed Blazor applications for event tracking and server monitoring.
• —Implemented CakeBuild pipeline with Bamboo integration, improving build reliability.

Led a multi-disciplinary team of 8 engineers across 4 product areas.

• —Coordinated cross-team dependencies, consistently meeting aggressive delivery timelines.
• —Established development guidelines that streamlined code review and improved code quality.
• —Partnered with product owners to define roadmap priorities and sprint planning.